Job Description

Job Title: Back Office

Job Description

The Back Office department plays a crucial role in the operational efficiency of a business, handling a wide range of administrative and support tasks essential for maintaining the company's workflow. Employees in the back office are responsible for processing transactions, managing records, and supporting the front office teams. Although often behind the scenes, their work ensures that the business runs smoothly and that client needs are met promptly and effectively.

Job Responsibilities

• Process and manage transactions efficiently and accurately.
• Maintain and update customer databases and records to ensure data accuracy.
• Prepare and reconcile financial reports and statements to support financial analysis.
• Assist with administrative tasks such as data entry, filing, and documentation management.
• Coordinate with the front office teams to ensure seamless communication and alignment on operations.
• Handle customer inquiries and requests related to back office operations.
• Monitor and analyze workflow processes to identify areas for improvement.
• Ensure compliance with company policies and regulatory requirements in all operations.
• Conduct regular audits of back office processes to maintain quality and efficiency.
• Support the implementation of new software and technology solutions within the back office environment.
• Provide training and support to new team members in back office functions.
• Assist in developing and maintaining standard operating procedures (SOPs) for back office operations.

Additional Details

Job Requirements

Interview Details

Company Details

Client Of Cafyo

Services | Raipur, CG